Our Payment and Shipping Policy
Since breeding season is right around the corner we figured posting our policy may help you out a little when considering purchasing from our Conservatory.
We take pride in our birds here and guarantee that all birds are healthy upon arrival to their recipient.
Invoices/Payments: Invoices are sent via PayPal. You have the option to pay securely through the PayPal site or you can mail us a check. We only accept personal checks. The bird(s) will be shipped 3-5 business days, and first available shipping day after, upon deposit of payment. A fee of $35.00 will be charged for any returned checks and ability to make future payments via personal check may be forfeited.
Deceased Bird(s) Upon Arrival: Should a bird arrive deceased we require that it be properly documented and reported to us immediately. Proper documentation requires a picture, an e-mail, and a phone call within 2 hours of pick up. Upon receipt and acceptance of required documentation another bird of similar age and same sex, weather permitting, of breeders choice will be shipped with in 30 calendar days.
Deposit to Reserve a Bird: A 50% non refundable deposit of the total cost of the bird(s) is required in order to reserve a bird. This deposit is only refunded if, for any reason, the breeder is unable to deliver the bird(s) to the intended recipient. The unpaid balance of bird(s) cost and shipping charges are required before bird(s) are shipped.
Change in Shipping Method: Should there be a change in shipping method from airline shipping to USPS shipping the difference in cost will be refunded.
Egg Policy and Feather Policy coming soon.
If you are considering purchasing peacock feathers and/or full trains in the upcoming year you are able to put feathers or full trains on reserve. Please e-mail us at SpringHillHPC@gmail.com for full train availability, color availability, and feather types available. We sold out of our feathers this year very quickly.
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